Patient Rights & Responsibilities
At Kingswill Specialist Hospital & Advanced Fertility Centre, we are dedicated to providing compassionate, respectful, and transparent medical care.
Your Rights as a Patient
Respectful & Dignified Care
You have the right to receive respectful, considerate care from all medical staff regardless of race, religion, gender, or nationality.
Privacy & Confidentiality
All medical consultations, treatment records, lab investigations, and personal data are strictly confidential under medical ethics laws.
Informed Consent
You have the right to receive full explanations regarding diagnosis, proposed treatment options, potential risks, and to give or withhold consent.
Transparent Billing Info
You are entitled to a detailed estimate and receipt for medical fees, clinical procedures, medication, and laboratory services.
Your Responsibilities as a Patient
1. Accurate Medical History
Provide complete and accurate details about your medical history, previous treatments, allergies, and current medications.
2. Following Treatment Advice
Follow the recommended treatment plan agreed upon with your consultant physician or embryologist.
3. Respect for Hospital Rules
Observe facility regulations regarding visiting hours, sanitation, safety protocols, and mutual respect toward medical staff and fellow patients.
4. Financial Obligations
Fulfill agreed financial obligations promptly or coordinate HMO authorization before major procedures.