DATA PRIVACY & CONFIDENTIALITY

Privacy Policy

Kingswill Specialist Hospital Ltd is committed to protecting the privacy, confidentiality, and security of all patient personal and health information.

1. Information We Collect

When you consult with our medical specialists, register online, or undergo laboratory investigations at Kingswill Specialist Hospital and Advanced Fertility Centre, we collect necessary personal health data including your name, contact details, medical history, clinical test results, and billing records.

2. Confidential Use of Health Data

Your medical records are strictly confidential. We use your health data solely to deliver personalised medical care, process prescription orders, communicate diagnostic laboratory results, and manage billing or health insurance claims with accredited HMOs.

3. Data Security & Storage

We maintain electronic and physical safeguards to prevent unauthorized access, alteration, or disclosure of patient data. Electronic health records are stored on secure servers with restricted staff access permissions under Nigerian Data Protection Regulations (NDPR).

4. Third-Party Disclosure

We do not sell, trade, or share patient information with third parties except as authorized by you (e.g. your approved HMO provider or referral specialist doctor) or as mandated by law.

5. Privacy Inquiries

For questions regarding your medical file privacy or data access requests, please contact our Hospital Data Protection Officer via phone at +234 909 1108 676 or at our administrative office at Diamond Estate, Amuwo-Odofin, Lagos.